Pet Emergency is a separate business available 24 hours a day, 7 days a week, 365 days a year if your pet requires after hours and emergency veterinary care. No appointment is necessary to receive emergency and after hours’ veterinary attention for your pets.
If you believe you have an animal emergency, please phone:
PHONE 07 3359 5333
On arrival to our centre, you will be greeted by our receptionists and emergency nursing staff. Your pet’s condition will be assessed on presentation before receiving a consultation with one of our emergency veterinarians.
Your pet’s health and wellbeing is our priority.
If your pet is stable on presentation, you will be asked to complete an admission form with your details before being taken to a consultation room to await the emergency veterinarian on duty.
If your pet is critically ill on presentation, we will immediately transfer them to our treatment area to commence emergency care and stabilisation of their condition. Your pet will receive immediate treatment and assessment by our emergency veterinarians.
Unlike your primary care veterinarian, Pet Emergency does not operate by appointment but on a triage based system. This means that patients are seen in order of urgency not on the order of arriving to our facility.
Due to the unpredictable nature of the veterinary emergency field, there can be a wait to see our veterinarians at times. Your patience is appreciated whilst we attend to patients with immediate life-threatening conditions.
After Hours and Emergency Veterinary Advice
When dealing with an after-hours emergency with your pet, contacting Pet Emergency directly can provide you with first aid advice that can help stabilise your pet prior to and during transportation.
Please remember that first aid is not equal to veterinary consultation and treatment. If you are concerned about your pet’s health after hours, we recommend having your pet assessed by one of our veterinarians.
Providing your pet’s breed, size, symptoms and current medical conditions can help our staff assist you both over the phone and when completing your pet’s admission form on arrival to Pet Emergency.